Privacy Policy

Elite Competitions

Last updated: November 2025

1. Introduction

Welcome to Elite Competitions (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit www.elite-competitions.com.au or participate in our prize competitions.

By using our website or entering our competitions you accept the practices described in this policy.

2. Information we collect

We collect information you provide directly to us and information collected automatically when you use the site.

Personal information you provide

  • Full name
  • Email address
  • Phone number
  • Billing & delivery address (for prize dispatch)
  • Date of birth (for age/eligibility verification)
  • Payment information (processed securely via our payment provider — Square)

Non-personal information

  • Device and browser type
  • IP address and approximate location
  • Pages visited, referral source and time spent on pages
  • Cookies and analytics data

3. How we use your information

  • To process competition entries and payments.
  • To verify identity and eligibility for competitions.
  • To contact you about your entry, account or winnings.
  • To deliver prizes and arrange shipping.
  • To improve and personalise our website and services.
  • To send marketing communications where you have opted in.
  • To comply with legal obligations and prevent fraud.

4. Payment processing

We use Square to process online payments. We do not store full card details on our servers — payment information is handled by Square’s secure payment platform. For details about Square’s privacy and security, please refer to Square’s documentation and privacy resources provided by Square.

5. How we protect your information

We use commercially reasonable administrative, technical and physical safeguards including SSL encryption to protect your data. Access to personal data is restricted to authorised staff and third parties who perform services on our behalf.

Please note that no online system is 100% secure; while we strive to protect your information, we cannot guarantee absolute security.

6. Sharing & disclosure

We will not sell or rent your personal information. We may share information with:

  • Square (payment processing).
  • Courier/delivery services for prize fulfilment.
  • IT/hosting providers and analytics providers (e.g., Google Analytics) to operate the website.
  • Legal or government authorities where required by law.

All third parties are required to protect your information and only use it for the purposes we specify.

7. Cookies & tracking

We use cookies and similar technologies to remember preferences, enable features, and analyse traffic. You can disable cookies in your browser, but doing so may reduce functionality of the site.

8. Marketing & communications

If you opt in, we may contact you with newsletters, offers, and competition updates. You can unsubscribe at any time using the link in emails or by contacting us at the address below.

9. Your rights

If you are located in Australia you have rights including the right to access, correct or request deletion of your personal information, and to withdraw consent to direct marketing. If you wish to exercise these rights, contact us (details below).

10. Data retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as fraud prevention.

11. Children

Our services and competitions are intended for persons aged 18 years and over. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, contact us and we will promptly delete it.

12. International transfers

Your information may be processed or stored outside Australia by our service providers. Where international transfers occur we will take steps to ensure your information is protected in accordance with this policy and applicable law.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated “Last updated” date.

14. Contact us

If you have questions, wish to access your information, or want to make a complaint, contact us:

Elite Competitions
Email: info@elite-competitions.com.au
Website: www.elite-competitions.com.au
Location: Australia

If you are not satisfied with our response you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).